I think it’s the typical business man/woman who can’t be bothered changing or doesn’t want to admit they might have failed to cater for their own preferred type of customer.

I might also be biased as I’m used to the Swedish cafe culture, where you are expected to sit down with your friends for a while to socialise or just enjoy your stay alone with a book. Of course, you do have cafes that expect you do get your stuff, consume it and be on your way, but then that niche is very clear and expected.

I used to go to cafes a lot before, but not much now; but my wife and I still enjoy dining out a lot. By just looking at the business you kind of understand their focus group and what they expect of you as a customer.

Also, alienating customer have never been good for business. ;)

Glad you liked my comments. :)

I’ve wondered about the bookstores – more and more of them sell expensive coffees but are letting people look at new books and magazines while drinking that coffee. Apparently despite the risk of spills or smudges, it’s profitable, either due to the high price of the coffee or the fact that the bookstore is now a *destination* for those who want a book + coffee. What do I know; I’m just a tech geek. ;)